Privacy Policy

Information We Collect

We gather information that enables us to deliver a secure, personalised, and enjoyable gaming experience. This may include details you provide directly, data generated through your use of our platform, and information received from third parties where lawful.

Personal Data

When you create an account or make a transaction we typically collect your full name, date of birth, residential address, email address, telephone number, and payment details. We also verify identity and age as required by gambling regulations. In some cases we may request additional documentation to comply with anti-money laundering and responsible gambling obligations.

Technical and Usage Data

Our systems automatically record technical information such as your IP address, browser type and version, device operating system, pages visited, time spent on each page, and referral sources. We also collect gameplay data including bets placed, wins, losses, and session duration.

How We Use Your Information

We process personal data for several legitimate purposes. These include administering your account, processing deposits and withdrawals, providing customer support, verifying your identity, preventing fraud, ensuring compliance with legal and regulatory requirements, and improving our games and website. Where you have given consent, we may also use your data to send personalised marketing communications about bonuses, promotions, and new games. You can withdraw this consent at any time.

Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share information with trusted service providers who assist us in operating the website, processing payments, conducting identity checks, delivering customer support, and analysing site usage. All such partners are contractually obliged to keep your data secure and to use it only for the purposes we specify.

We may also disclose information where required by law, regulation, or court order, or to protect the rights, property, or safety of SpaceSlotz Casino, our players, or the public. This includes sharing data with licensing authorities and responsible gambling organisations when necessary.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to distinguish you from other users, remember your preferences, maintain your session, and analyse how our site is used. You can manage your cookie preferences through your browser settings, although disabling certain cookies may limit your ability to use some features of the platform.

Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, or unlawful processing. These measures include encryption of sensitive information, secure servers, access controls, and regular security reviews. However, no system can guarantee absolute security, and we encourage you to keep your login details confidential.

Your Rights

Under applicable data protection law you have several rights regarding your personal data. These include the right to access a copy of the information we hold about you, to request correction of inaccurate data, to ask for deletion of your data in certain circumstances, to object to processing based on legitimate interests, and to withdraw consent where that is our legal basis for processing. You may also request data portability in some cases.

To exercise any of these rights, please contact our customer support team. We will respond within one month, though this may be extended where permitted by law. We may need to request specific information to confirm your identity before processing your request.

International Transfers

Some of our service providers are located outside the UK and the European Economic Area. When we transfer personal data to such providers we ensure appropriate safeguards are in place, including standard contractual clauses or other approved mechanisms, to maintain the same level of protection guaranteed under UK law.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. This typically means we will keep account and transaction records for at least six years after your account is closed to meet regulatory, tax, and anti-money laundering obligations.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or applicable law. The revised version will be posted on this page with an updated effective date. We encourage you to review this page periodically so you remain informed about how we protect your information. Significant changes will be notified by email or through a prominent notice on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our support team via live chat or by writing to the email address listed in the footer of our website. We will be happy to assist you.